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Explore the Legal Framework at sattmatak

These terms govern how we operate your account, handle your data, and apply the rules that keep sattmatak fair and transparent for every person accessing our platform where…

Jurisdiction-Aware TermsPrivacy & Data RightsAccount ConditionsCookie PolicyContact & Dispute Paths

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Browse Our Terms and Account Conditions

sattmatak Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to sattmatak services depends on local law and is available only where permitted in your region. By creating an account, you agree to these terms in full. We retain transaction records tied to deposits made via UPI, Paytm, and PhonePe for the period required under

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applicable law. Accounts found to be in breach of these conditions — including misuse of payment credentials or multi-account activity — are subject to suspension pending review. We do not share your UPI, Paytm, or PhonePe details with third parties outside the scope of processing your
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transactions. Any changes to these terms are communicated via your registered email before they take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Open a Line to Our Legal Support Team

If you have questions about these terms, want to exercise your data rights, or need to raise a dispute, our support team is available through the…

HOW WE HANDLE THIS

Switch On Account Security and Data Controls

We apply layered security to every account on our platform — from login verification to encrypted storage of your personal details.

Data Handling

Your personal and payment data is stored on encrypted servers. We collect only what is needed to operate your account and process transactions via UPI, Paytm, or PhonePe. No surplus data is retained beyond the legally required period.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences at any time through the settings panel in your browser or via the cookie banner on our site.

Account Security

Two-step login verification is available for all accounts. We log unusual access attempts and notify you by email if a sign-in occurs from an unrecognised device or location, so you can take action immediately.

Data Retention

We keep account and transaction records for the minimum period required under applicable Indian law. After that period, data is deleted or anonymised. You can request a summary of what we hold about you at any time through our support team.

Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal retention obligations. Submit a written request via email or the Help Centre and we will respond within the statutory timeframe.

Requesting Changes

To update your registered email, phone number, or payment method on file, contact support with a valid proof of identity. Changes take effect after our verification team confirms the request — usually within two working days.

Get Answers on Legal and Policy Matters

These questions cover the legal and policy areas we hear about most — from how your data is used to what happens when you want to close your account. If your question is not here, reach us via email or live chat.

Access depends on local law and is available where local regulations permit. It is your responsibility to confirm that using the platform is lawful in your specific location before creating an account.

We use your data only to operate your account, process transactions through UPI, Paytm, or PhonePe, and comply with applicable legal obligations. We do not sell your data to third parties or use it for unrelated marketing without consent.

Yes. Submit a data access request through the Help Centre or via our support email. We will compile and send you a summary of the personal data we hold within the legally required timeframe, usually no more than 30 days.

Contact our support team with your account details and a written deletion request. We will close the account and delete personal data not required to be retained under applicable law, confirming completion by email once done.

We send a notice to your registered email before any material change to these terms takes effect. Continuing to use your account after the effective date of a change means you accept the updated conditions.

Raise a dispute through our email support or the in-account Help Centre. We acknowledge within 24 hours and aim to resolve within five working days. Unresolved disputes may be escalated under the governing jurisdiction stated in our full terms.

We do not store full payment instrument credentials on our servers. Payment processing is handled through compliant gateways. Only transaction reference data needed for your account record and legal compliance is retained.

Explore the Legal Framework at sattmatak

Open a Line to Our Legal Support Team

Switch On Account Security and Data Controls

Data Handling

Cookie Policy

Account Security

Data Retention

Your Rights

Requesting Changes

Get Answers on Legal and Policy Matters

01 Who can access sattmatak services?

02 How is my personal data used?

03 Can I request a copy of my data?

04 How do I request deletion of my account and data?

05 What happens when the terms are updated?

06 How are disputes about my account handled?

07 Are my UPI, Paytm, or PhonePe details stored on your servers?

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